{"id":17428,"date":"2025-09-05T11:04:59","date_gmt":"2025-09-05T11:04:59","guid":{"rendered":"https:\/\/realty.luznurcapital.com\/?page_id=17428"},"modified":"2025-10-31T12:30:22","modified_gmt":"2025-10-31T11:30:22","slug":"resolucao-alternativa-de-conflitos","status":"publish","type":"page","link":"https:\/\/realty.luznurcapital.com\/pt\/resolucao-alternativa-de-conflitos\/","title":{"rendered":"Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"17428\" class=\"elementor elementor-17428\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-532e9c6 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"532e9c6\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1dc3ad7\" data-id=\"1dc3ad7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a7732b7 elementor-widget elementor-widget-houzez_elementor_space\" data-id=\"a7732b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"houzez_elementor_space.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"houzez-spacer\">\n            <div class=\"houzez-spacer-inner\"><\/div>\n        <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c45d146 elementor-widget elementor-widget-houzez_elementor_page_title\" data-id=\"c45d146\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"houzez_elementor_page_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<div class=\"breadcrumb-wrap\" role=\"navigation\">\n<\/div><!-- breadcrumb-wrap --> \n        <div class=\"d-flex align-items-center\">\n            <div class=\"page-title flex-grow-1\" role=\"heading\" aria-level=\"1\">\n\t<h1>Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios<\/h1>\n<\/div><!-- page-title -->\n \n        <\/div><!-- d-flex -->  \n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7a02997 elementor-section-content-top elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7a02997\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-eca22b8\" data-id=\"eca22b8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3eb89b5 elementor-widget elementor-widget-text-editor\" data-id=\"3eb89b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>\u00daltima atualiza\u00e7\u00e3o: 31 de outubro de 2025<\/p><p>\u00a0<\/p><p>De acordo com a Lei n\u00ba?144\/2015, de 8 de setembro (<a href=\"https:\/\/www.pgdlisboa.pt\/leis\/lei_mostra_articulado.php?nid=2425&amp;tabela=leis&amp;so_miolo=\" target=\"_blank\" rel=\"noopener\">https:\/\/www.pgdlisboa.pt\/leis\/lei_mostra_articulado.php?nid=2425&amp;tabela=leis&amp;so_miolo=<\/a>), em situa\u00e7\u00f5es em que surja um conflito entre o consumidor e o fornecedor de bens ou servi\u00e7os, o consumidor tem a possibilidade de procurar uma solu\u00e7\u00e3o atrav\u00e9s de uma Entidade de Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios. O objetivo desta entidade \u00e9 proporcionar um meio alternativo e eficaz de resolver o lit\u00edgio, oferecendo uma plataforma de di\u00e1logo e negocia\u00e7\u00e3o entre as partes envolvidas.<\/p><p>As Entidades de Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios e outras informa\u00e7\u00f5es relevantes podem ser encontradas nos seguintes sites:<\/p><ul><li aria-level=\"1\"><a href=\"https:\/\/www.cniacc.pt\/pt\" target=\"_blank\" rel=\"noopener\">https:\/\/www.cniacc.pt\/pt<\/a><\/li><li aria-level=\"1\"><a href=\"https:\/\/www.consumidor.gov.pt\/, https:\/\/dgpj.justica.gov.pt\/Resolucao-de-Litigios\/Arbitragem\/Centros-de-Arbitragem-autorizados\" target=\"_blank\" rel=\"noopener\">https:\/\/www.consumidor.gov.pt\/, https:\/\/dgpj.justica.gov.pt\/Resolucao-de-Litigios\/Arbitragem\/Centros-de-Arbitragem-autorizados<\/a><\/li><li aria-level=\"1\"><a href=\"https:\/\/www.consumidor.gov.pt\/mapa-ral-simplex-out_2017\/lista-de-centros-de-arbitragem-e-conflitos-de-consumo.aspx\" target=\"_blank\" rel=\"noopener\">https:\/\/www.consumidor.gov.pt\/mapa-ral-simplex-out_2017\/lista-de-centros-de-arbitragem-e-conflitos-de-consumo.aspx<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2954264 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2954264\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-29d2e46\" data-id=\"29d2e46\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e9e4f3d elementor-widget elementor-widget-houzez_elementor_space\" data-id=\"e9e4f3d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"houzez_elementor_space.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"houzez-spacer\">\n            <div class=\"houzez-spacer-inner\"><\/div>\n        <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Alternative Dispute Resolution Last updated: October 31, 2025 According to Law No. 144\/2015, of September 8th (https:\/\/www.pgdlisboa.pt\/leis\/lei_mostra_articulado.php?nid=2425&amp;tabela=leis&amp;so_miolo=), in situations where a conflict arises between the consumer and the supplier of goods or services, the consumer has the possibility to seek a solution through an Alternative Dispute Resolution Entity. The purpose of this entity is to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template\/template-homepage.php","meta":{"footnotes":""},"class_list":["post-17428","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/realty.luznurcapital.com\/pt\/wp-json\/wp\/v2\/pages\/17428","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/realty.luznurcapital.com\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/realty.luznurcapital.com\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/realty.luznurcapital.com\/pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/realty.luznurcapital.com\/pt\/wp-json\/wp\/v2\/comments?post=17428"}],"version-history":[{"count":0,"href":"https:\/\/realty.luznurcapital.com\/pt\/wp-json\/wp\/v2\/pages\/17428\/revisions"}],"wp:attachment":[{"href":"https:\/\/realty.luznurcapital.com\/pt\/wp-json\/wp\/v2\/media?parent=17428"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}