Terms and Conditions
Last updated: October 31, 2025
These Terms and Conditions of Use (hereinafter referred to as “Terms”) govern access to and use of the website realty.luznurcapital.com (hereinafter referred to as the “Website”).
1. Identification of the service provider
The platform realty.luznurcapital.com (hereinafter referred to as the “Website”) is provided by Lusomena Investments, Unipessoal Lda., a company registered under corporate number 517484170, with registered office at Estrada Consiglieri Pedroso, No. 80, Queluz Park, Lote 3 – Warehouse 8, 2730-053 Barcarena, Portugal (hereinafter “LUSOMENA” or “LUZNUR”).
The “LUZNUR” trademark is registered with the Portuguese Institute of Industrial Property under number 696032, which can be verified at: https://servicosonline.inpi.pt/pesquisas/main/marcas.jsp?lang=PT
LUSOMENA holds the Real Estate Mediation License AMI 22354, which can be verified at: https://www.impic.pt/impic/pt-pt/consultar/empresas-titulares-de-licenca-de-mediacao-imobiliaria
Access to and use of the Website and its services confer the status of User and imply full and unconditional acceptance of these Terms.
If the User does not agree with any provision contained herein, they must refrain from using the Website.
2. Nature and scope of the website
The purpose of the Website is to promote and advertise real estate properties, investment opportunities, tourism, and residence options in Portugal and other countries.
The Website does not constitute a direct platform for buying, selling, or leasing properties, nor does it perform financial transactions between the User and LUSOMENA.
All information about properties, including prices, locations, and descriptions, is for informational and promotional purposes only and may be changed without prior notice.
LUSOMENA does not guarantee that the information published is always accurate, current, or available and assumes no responsibility for any inaccuracies, omissions, or typographical errors.
3. Registration and use
General access to the Website is free and does not require registration.
Optional registration provides additional functionalities, such as:
- saving favorite properties;
- receiving alerts or notifications about new listings;
- submitting contact forms to LUSOMENA.
Registration involves creating a personal account, and the User is responsible for the accuracy and updating of the data provided.
LUSOMENA reserves the right to suspend or delete accounts containing false, incomplete, or improperly used data.
Access credentials are personal and non-transferable. The User agrees not to share their username and password with third parties.
4. Personal data processing
The processing of Users’ personal data is carried out in accordance with Regulation (EU) 2016/679 (GDPR) and Law No. 58/2019, which ensures the implementation of the GDPR in Portugal.
Data are used exclusively for:
- managing user accounts;
- communication between LUSOMENA and the User;
- responding to requests submitted via the Website’s forms;
- sending informational communications, when authorized by the User.
Users may exercise their rights of access, rectification, erasure, restriction, portability, and objection by emailing info@luznurcapital.com.
LUSOMENA undertakes not to disclose personal data to third parties without express consent, except when legally required.
Use of the Website implies acceptance of the Privacy Policy and Cookies Policy available on the Website.
5. Intellectual and industrial property
All Website content – including text, images, logos, graphics, videos, design, and software – is the property of LUSOMENA or duly authorized third parties and is protected under national and European copyright and industrial property laws.
Any reproduction, modification, copying, distribution, transmission, publication, display, or commercial exploitation of Website content without prior written authorization from LUSOMENA is strictly prohibited.
Users may print or save content for personal, non-commercial use only, provided they do not alter or remove any copyright notice.
Property photographs, videos, and descriptions are illustrative and may not reflect reality accurately.
6. Conditions of use and access
The User agrees to use the Website lawfully, responsibly, and in compliance with applicable legislation, refraining from activities that may:
- harm the rights or interests of LUSOMENA or third parties;
- compromise the security or operation of the Website;
- disseminate offensive, abusive, defamatory, discriminatory, or illegal content;
- violate applicable law.
Sending automated messages, spam, unsolicited advertising, or any form of abusive communication through the Website’s forms is prohibited.
LUSOMENA reserves the right to block access to users who violate these provisions without prior notice.
7. Liability and warranties
LUSOMENA will make reasonable efforts to ensure the Website’s availability, accuracy, and security but does not guarantee that it will be free from technical errors, temporary failures, or viruses, nor that the information will always be up to date.
LUSOMENA shall not be liable for direct or indirect damages resulting from the use or inability to use the Website or for decisions made based on the information provided.
The Website may contain links to third-party websites or services. LUSOMENA assumes no responsibility for the content, accuracy, or policies of such external sites.
The User assumes full responsibility for the use of the Website and for any contacts established through it.
8. Social Media
LUSOMENA is present on various social networks, including but not limited to Instagram, LinkedIn, and YouTube, to share information about properties, activities, and real estate/tourism-related content.
Access to and use of these official pages, profiles, or accounts also imply acceptance of these Terms, as well as each platform’s own privacy policies and terms of use.
9. Complaints and dispute resolution
Users may submit complaints or suggestions via info@luznurcapital.com or through the Electronic Complaints Book, where applicable.
LUSOMENA undertakes to respond to complaints within fifteen (15) business days.
In case of dispute, the User may resort to a Consumer Alternative Dispute Resolution Entity (ADR), as provided in Law No. 144/2015, available at www.arbitragemdeconsumo.org.
For judicial purposes, the competent court is the Judicial Court of the District of Lisbon, Portugal.
10. Amendments to the terms
LUSOMENA reserves the right to modify or update these Terms at any time without prior notice.
Changes take effect from the date of their publication on the Website.
Continued use of the Website after publication constitutes tacit acceptance of the new Terms.
Users are advised to periodically review this page to remain informed about the current conditions.
11. Governing law and jurisdiction
These Terms are governed by Portuguese law.
If any provision is found invalid or unenforceable, the remaining provisions shall remain in force.
The competent jurisdiction for resolving disputes is the Judicial Court of the District of Lisbon, with express waiver of any other venue.